Catalyst Managed IT Services

CMIS


Catalyst Managed IT Services (CMIS) aim at helping businesses in managing risk and controlling costs by reducing total cost of ownership, standardizing support processes and letting the business concentrate on their core competencies . These services are designed to cater to the diverse requirements of organizations for efficient monitoring and management of their infrastructure including operating systems, servers, networks, database, application, storage etc. On the whole, we optimize your IT infrastructure, maintain IT service continuity, reduce your safety risks and address staffing issues therefore helping you to manage and control your Infrastructure costs effectively.


CMIS Offering:

  • Service Desk/ Help desk
  • Desktop Management Services
  • Asset Management
  • Server Management
  • Network Management
  • Vendor Management
  • Application Support
  • Annual Maintenance Contracts
  • ITIL Consulting
  • Infrastructure Support Services

 

Best Services Offering: 

  1. Staff Augmentation Services: Catalyst is providing certified and experienced professionals for IT Infrastructure support and management which will include the following :              

    • Desktop Engineers
    • Helpdesk Coordinators
    • Server Engineers
    • Network Engineers
    • Vendor Management Associates
    • Asset Management Associates
    • Hardware Engineers
    • Printer Engineers
    • Printer Hardware Specialists
    • Lotus Administrators
    • Exchange Server Administrators
    • Server Specialists
    • Network Specialists
    • Team Leads for all Domains
    • Site Heads (ITIL certified)
  2.  

     
  3. Facility Management Services (FMS): Providing IT facility management         services nation-wide. CBS can meet your needs and exceed your expectations through solutions oriented to your situation. FMS includes following services.

    • Desktop Engineers
    • Helpdesk Coordinators
    • Server Engineers
    • Network Engineers
    • Vendor Management Associates
    • Asset Management Associates
    • Hardware Engineers
    • Printer Engineers
    • Printer Hardware Specialists
    • Lotus Administrators
    • Exchange Server Administrators
    • Server Specialists
    • Network Specialists
    • Team Leads for all Domains
    • Site Heads (ITIL certified)
  4.  
     
  5. Annual Maintenance Contracts: We have good number of Hardware vendors to support clients nation-wide. We are covering all IT devices and peripherals of all brands. 

    • Pre AMC Inspections
    • Monthly/Quarterly and Yearly contracts
    • System Health check with reports
    • Hardware and Software Maintenance

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